The Hanoi Club Hotel & Lake Palais Residences21.05261, 105.83649
ex. The Hanoi Club
The comfortable 4-star The Hanoi Club Hotel & Lake Palais Residences provides individual rooms with a sweeping view of the city.
The city center is about 30 minutes on foot. The Hanoi Club Hotel & Lake Palais Residences is located in Hai Ba Trung district next to a citadel, a museum and a temple.
Ba Dinh Square is 3.7 km of the property, while One Pillar Pagoda is around 1.9 km away.
The Hanoi Club Hotel & Lake Palais Residences is situated about 25 minutes drive from Noibai International airport.
The rooms in The Hanoi Club Hotel & Lake Palais Residences are fitted with satellite television, climate control, wireless internet, pay television and a laptop safe. Bathrooms with a shower, a hairdryer and a bidet are featured in every room.
Eat & Drink
The restaurant entices with dishes of Asian cuisine. Offering various dining options, Banh tom Ho Tay and the coffee bean & tea Leaf are about 5-minute walk away.
You can start your day with a continental breakfast, which costs USD 12 per person per night. A buffet breakfast is served at the price of USD 12 per person per night.
The hotel offers bicycle and car rentals to all guests.
Guests are welcome to use a spa lounge, a health club and a Jacuzzi. A gym and yoga classes are provided on-site.
Wireless internet is available in the hotel rooms for free.
Private parking is possible on site for free.
Number of rooms: 128.
Free Wi-Fi in rooms
On-site car park
Late check-in/ -out
Bar/ Lounge area
Paid airport shuttle
Outdoor swimming pool
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Table tennis
- Paid airport shuttle
- Room service
- Car rental
- Bicycle rental
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Postal service
- Bell staff/Porter
- Email service
- Paid breakfast
- Snack bar
- Bar/ Lounge area
- Special diet menus
- Business centre
- Meeting/ Banquet facilities
- Computer rental
- Babysitting/Child services
- Children's pool
- Children's play area
- Paid kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Sun terrace
- BBQ facilities
- Leisure/ TV room
- City view
- Lake view
- Free Wi-Fi in rooms
- Air conditioning
- In-room safe
- Sitting area
- Dressing area
- Tea and coffee facilities
- Dining table
- Ironing facilities
- Washing machine
- Free toiletries
- Electric kettle
- Cookware/ Kitchen utensils
- Flat-screen TV
- In-room computer
- Free local telephone calls
- CD player
- AM/FM alarm clock
- Carpeted floor
Rooms and availability
2 Single beds
1 King-size bed
2 Single beds
1 Double bed
1 King-size bed
1 King-size bed
In the Room
- City landmarks
The location was great; right on West Lake in Hanoi and the view was splendid. It was a great place to stay with children. They loved the pool, jacuzzi and spa. The hotel staff were very friendly and accommodating. The food in the Tivoli Cafe was very good.
The restaurant staff, though friendly and helpful, could not speak English well.
Good food at luch, great location far away from the noise of the city
Noisy ac, impossible to sleep with ac on
The room was very nice and luxurious.
There was a door in our room that lead to a balcony but the door did not have a screen or curtain and thus we were woken up early each morning with teh sun streaming into the room. Also there was no milk in the rooms for tea and when asking for some were told we could not have any. Staff english was poor.
The room was fantastic and of a very high standard.We enjoyed relaxing by the pool and eating dinner at the BBQ buffet in the evening.
The level of English of the staff was very low and they did not always understand what we were asking.
The hotel is in a nice quiet location near the biggest lake in Hanoi, but it is a little bit of a walk from the main tourist centre of 'Old Hanoi'. The room was large, clean and modern. The services at the hotel are fantastic: cafe, restaurant, golf driving range, gym, beautician/massage, bar.
The room charge included breakfast which is great, but having stayed at a couple of different places in Vietnam (and other places in Asia) we were expecting a bit more of a spread and choice. The breakfast was by no means bad, but just not 'exciting'.
I really liked the pool and the lake views.
I thought the majority of thestaff werenot engaging, my experience in other hotels in Hanboi, the staff are very engaging, friendly and eager to assist, I did not find that here. The assistant general manager Jeffery Koh, was extremely friendly and very helpful. I would recommend the Hanoi club to others who needed a pool and extra facilities like that, otherwise I would recommend the more personalised service that other hotels provide which make for a more enjoyable stay
Room is very clean and seems to have been newly renovated. Internet access is good. The big pool and gym is ideal for taking some exercise. The hotel is a bit far form the city center but it is situated beside the huge West Lake and thus have a much more tranquil environment.
Good modern hotel sutable for golf players and rest with children (children room and swimming pool, even children menu at the restaurant)
staff at the restaurant practically do not speak english
A little bit far away from the action and located badly although on the lake , it is close to poor quality shopping strict with no pavements and a huge amount of traffic. Taxis a necessity for the ride into town.
Location not good. When pointed out to a waiter that a small frog had emereged from the kitchen and was hopping along the bottom of the breakfast bar I was surprised when he gave me a look of how cute and admired it! I needn't have worried the lizard that crawled down the wall got it as it went under the breakfast table.
The location was good for me, the service and the rooms were a real value for money. I ate in the dining room a couple of times and was not disappointed.
The coffe was really bad. I opted to drink instant instead at breakfast.
The Hotel is in good location, 15 minutes walk to Old Quarter. Friendly Staff, good breakfast and resturant is OK.
The renovation will not be a problem if you go on day trips and go back by 6 PM. otherwise it is disturbing.
great Pool with fantastic lake view
breakfast is poor with medium service
adequeate service, good location
only two elevator
Location poor Bad bathroom
Accomodation, West Lake